Refund Policy for Khulkon TV
Effective Date: 03/07/2025
1. Overview
This Refund Policy outlines the conditions under which refunds may be issued for subscriptions and rentals on Khulkon TV. By making a purchase, you agree to the terms set forth below.
2. Subscription Refunds
• Non-Refundable: Subscription fees are generally non-refundable once the service has been accessed.
• Exceptions: Refunds may be considered under the following circumstances:
• Technical issues preventing access to content, not resolved within 7 days.
• Duplicate payments due to system errors.
• Refund Requests: Must be submitted within 7 days of the billing date through our support channel at khulkontv@gmail.com or contact from our phone number in contact page.
3. Rental Refunds
• Non-Refundable: Fees for movie rentals are non-refundable once playback has started.
• Eligible Refunds: You may request a refund if:
• The rented content fails to play due to technical errors on our end.
• The incorrect content was delivered.
• Request Timeline: Refund requests must be submitted within 48 hours of the rental purchase.
4. Processing Refunds
• Verification: All refund requests are subject to verification and approval by our support team.
• Method of Refund: Approved refunds will be credited to the original payment method within 7–14 business days.
• Service Charges: Any applicable transaction or service fees are non-refundable.
5. Chargebacks
• Initiating a chargeback without contacting our support team first may result in suspension of your account. We encourage resolving issues directly with us.
6. Contact Us
For refund requests or questions, reach us at:
• Email: khulkontv@gmail.com
• Phone: 9089426420
• Address: SP COMPUTER, OPP NUTE KAILHANG, TUIBONG BAZAR, KUKILAND 795128